Shiloh Hoggard

Shiloh is Director of Customer Success at SmartBarrel, where she ensures contractors don't just buy time tracking software - they actually use it and see results. She believes that successful implementations aren't about features; they're about bringing people, process, and technology together in ways that make sense on jobsites. Shiloh’s team focuses on making SmartBarrel easy to adopt, training teams to use it effectively, and solving problems before they derail productivity. Whether it's onboarding a 100-person concrete crew or helping a specialty contractor streamline their first digital rollout, she's driven by one thing: watching clients thrive because their tools actually work for them, not against them.